SIGMA MALE IMAGE GLASGOW LIMITED prioritizes customer satisfaction and is committed to providing high-quality men’s hairstyling, haircuts, and image enhancement experiences. This refund and return policy outlines the rules applicable to customers requesting refunds.
Refund Deadline
Customers may submit a refund request within 30 days of service completion.
All refund requests must be submitted within the specified period; requests submitted after 30 days may not be processed.
Refund Request Conditions
If customers have reasonable concerns about the service received, please contact us promptly and provide the following information:
Customer Name; Contact Information; Service Date; Reason for Refund and related explanation.
We will review the application upon receipt and process the refund request according to the specific circumstances.
Service Satisfaction Issues
If customers are dissatisfied with the hairstyling, haircut, or other image services, please contact us first. We will do our best to understand the situation and provide reasonable solutions, including adjustments if necessary.
Refund Processing
Approved refunds will be processed using the original payment method.
Refund processing time may vary depending on the payment institution and bank’s processing procedures.
Non-Refundable Situations
The following situations may not qualify for a refund:
The customer did not receive the service as scheduled; Changes in results due to the customer’s personal reasons; Exceeding the 30-day refund request period; Problems caused by the customer’s failure to follow professional care advice.
Contact Information
To submit a refund request, please contact us using the following methods:
